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CNO Financial Group  September 2019

Corporate Business Continuity Manager – Aurora, IL

 Please send resume/questions to Donna Shliechkorn:


To support company-wide strategic objectives, initiative and projects as assigned. This may include preparation or evaluation of cost benefit / best practice analysis, preparing measures for optimizing organization and process work flows, overseeing and/or participation in process change management and project implementations.

Assesses and recommends appropriate staffing levels.
Recommends specialized training for those employees reporting to them.
Participates in committee meetings as requested by the Director of Project Management.
Manages implementation of all phases of the Business Continuity Program lifecycle.  Assists the Director of Project Management with facilitating and coordinating Business Continuity services related to the development, implementation and maintenance of Business Continuity plans.  Works with the Team Leads (Divisions, Corporate, and Committees) to implement & rollout Business Continuity initiatives.  Assists the Business Continuity Commander with crisis response during a crisis, develops and updates all necessary documentation before, during, and after a crisis.

Maintains and updates Crisis Response plan, at least annually, and all supplementing documentation including emergency contacts, existing documentation, and appendences. 
Drives the development, training, testing and maintenance of the Business Continuity plan.
Conducts Business Impact Analysis and Risk Assessment to identify critical business functions.
Develops Program Implementation plan and implements all phases of the Business Continuity lifecycle.
Determines crisis response team structures and processes including Crisis Response Plan activation, Emergency Notification Systems and incident response.
Coordinates with IT Business Continuity and Disaster Recovery (BCDR) leaders to define IT resilience requirements for key business processes.
Develops and executes training and awareness efforts to ensure all Company personnel know and understand their roles and responsibilities during crisis response and recovery.
Coordinates exercise and testing efforts including table top exercises, event response simulations, and after action review.
During a crisis assists the Business Continuity Commander with crisis response, facilitates crisis communication and coordination, and performs other duties as assigned.
After a crisis conducts lessons learned, coordinates creation of a recap for Senior Leadership, and recommends process improvements and new recovery strategies.
Updates all necessary documentation after a crisis and ensures all the response teams update relevant documentation.
Reports business disruptions on a monthly basis.
Supports Business Continuity projects and initiatives across the company and serves as a Subject Matter Expert (SME) to the business in the area of Business Continuity.
Recommends and executes projects in the area of Business Continuity.
Supports the National Committees as appropriate to provide Business Continuity expertise.
Assures consistency in Business Continuity policies and procedures, as well as alignment to the overall business strategy.
Assures compliance with government standards and systems in the area of Business Continuity.
Serves as a liaison with Department of Homeland Security and other government agencies responsible for disaster planning.
Ensures regular reviews and audits of program practices and documentation.
Manages the recruitment, selection, training, development and performance of employees to retain a motivated and professional workforce.


Bachelor's Degree in Business/Management or a related field and a minimum of 5 years of progressive experience in either operations, risk management, loss prevention, project management; or a combination of education and experience providing equivalent knowledge. 
Project management skills and experience.
Knowledge of Business Continuity methodology and program implementation experience preferred.
Experience in retail industry or global corporate enterprise a plus.
Advanced degree and/or certifications a plus.

Knowledge of the history, strategy, organizational authority, interdependence of job duties, products, systems, and services of the company.
Knowledge of and ability to recommend, interpret and/or apply Company operating policies and procedures.
Skill of conducting cost/benefit analyses by identifying appropriate variables and translating them into financial data to assess alternative actions.
Skill of conducting financial analyses by evaluating the company's financial position and operating performance; ability to apply such information to decision making.
** Full copy of job description available upon request**

Midwest Contingency Planners Support   +1.812.630.4183